Patient Financial Services Representative - DME Collections - Remote

Overview

The Patient Financial Services Representative plays a vital role in the revenue cycle by managing billing and collections, ensuring timely reimbursement from insurance payers, and enhancing patient experience.

In Short

• Full-time remote position with flexible scheduling post-training.
• Involves managing accounts receivable and collections for Durable Medical Equipment.
• Requires 1 year of relevant experience in Patient Financial Services.
• Focus on reducing accounts receivable and improving patient interactions.
• Strong communication skills are essential for resolving billing issues.
• Works independently with minimal supervision.
• Utilizes software for documentation and statistical reporting.
• Collaborates with internal departments and external payers.
• Offers growth opportunities within the healthcare revenue cycle.
• Competitive pay range based on experience and skills.

Requirements

• High school diploma or equivalent required.
• 1+ years of experience in patient financial services or collections.
• Knowledge of healthcare revenue cycle processes.
• Ability to manage multiple tasks with minimal supervision.
• Strong interpersonal and communication skills.
• Proficiency in office software (word processing, spreadsheets, databases).
• Experience with Durable Medical Equipment (DME) preferred.
• Previous cash collections experience preferred.
• Ability to work independently and as part of a team.
• Critical thinking skills for problem-solving.

Benefits

• Comprehensive benefits package for eligible employees.
• Recognition as a Great Place to Work®.
• Opportunities for professional growth and development.
• Supportive work environment focused on employee satisfaction.
• Investment in workplace excellence and employee wellbeing.