Patient Financial Services Representative - Remote

Overview

The Patient Financial Services Representative is responsible for assisting clients with their inquiries, processing enrollments, and maintaining accurate client information while working from home.

In Short

• Answer inbound calls and screen callers for eligibility.
• Complete assessments for callers wishing to enroll.
• Assist with plan selection as needed.
• Maintain accurate client information in the CRM system.
• Assist clients with updating their information and checking insurance status.
• Process enrollments and generate quotes for clients.
• Help set tasks for agent callbacks.
• Assist in various projects as needed.
• Work in a quiet environment with minimal distractions.
• Dependability and punctuality are essential.

Requirements

• Ability to work well in a team environment.
• Positive and productive behavior.
• Willingness to ask for help when needed.
• Attention to detail for data entry tasks.
• Reliable high-speed internet connection.
• Quiet workspace with minimal distractions.
• Dependability to adhere to scheduled work hours.

Benefits

• Work from home - Remote position.
• Stable salary of $40,000 per year.
• Non-commissionable position.