eCommerce Sales Support Specialist - Remote

Overview

The eCommerce Sales Support Specialist plays a key role in growing retail partnerships and marketplace presence, focusing on monitoring sales, optimizing product listings, and analyzing performance trends.

In Short

• Oversee product setup and content optimization for various platforms.
• Monitor sales performance and order flows across retail partners.
• Conduct in-season and post-season sales performance analysis.
• Ensure product compliance and monitor account health.
• Collect and organize reconciliation forms for accounting.
• Collaborate with operations to address shipping delays.
• Update inventory and pricing management based on sales performance.
• Work with a team that values innovation and problem-solving.
• Must attend occasional in-person meetings.
• Full-time, permanent position with benefits.

Requirements

• Bachelor’s Degree in any field.
• 2 to 5 years of relevant eCommerce experience.
• Expertise in content optimization to boost conversion rates.
• Familiarity with eCommerce KPIs and performance drivers.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Excel and relevant software tools.
• Experience with marketplace tools like Helium 10 and Jungle Scout.
• Attention to detail and proactive task management.

Benefits

• Government-mandated benefits (SSS, PAG-IBIG, PhilHealth).
• 13th Month Pay.
• Flexible paid leaves for personal needs.
• Internet subsidy for reliable connectivity.
• Healthcare coverage for employees and dependents.
• Support for maternity, paternity, and solo parent benefits.
• Continuous learning and professional development support.
• Mental health support with professional counseling.
• Company incentive based on performance.
• Paid volunteer time off.