Operations Specialist, Onboarding - Remote

Overview

The Baldwin Group is an award-winning entrepreneur-led insurance brokerage firm focused on delivering tailored insurance and risk management solutions. The Operations Specialist will provide administrative support for onboarding new colleagues and managing system access.

In Short

• Manage onboarding and setup of new colleagues and carriers.
• Conduct system training and troubleshooting for new hires.
• Administer shared login folders and system access requests.
• Maintain onboarding and offboarding checklists.
• Audit carrier system user logins.
• Assist with special projects as needed.
• Demonstrate strong interpersonal and communication skills.
• Detail-oriented and committed to problem-solving.
• Proficient in Microsoft Office Suite.
• 3 years of industry experience preferred.

Requirements

• Undergraduate degree in business, accounting, economics, or finance strongly preferred.
• 3 years of industry experience preferred.
• Strong relationship management skills.
• Ability to learn new software systems quickly.
• Must be tactful and persuasive.

Benefits

• Work in a cohesive and award-winning culture.
• Opportunities for professional growth.
• Supportive work environment.
• Comprehensive benefits package.