Order Management Manager - Remote

Overview

Babylist is a remote-first company that provides a platform for growing families, helping them make informed decisions and connect with community resources.

In Short

• Manage order processing and customer service operations.
• Collaborate with cross-functional teams to improve workflows.
• Support the development of new features for the Babylist platform.
• Analyze data to optimize order management processes.
• Ensure customer satisfaction through effective communication.
• Participate in team meetings and contribute to company culture.
• Utilize technology to enhance productivity.
• Work in a flexible and supportive remote environment.
• Engage in continuous learning and professional development.
• Contribute to the mission of helping families.

Requirements

• Experience in order management or related field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently in a remote setting.
• Familiarity with ecommerce platforms and tools.
• Proficiency in data analysis and reporting.
• Commitment to customer service excellence.
• Team player with a positive attitude.
• Willingness to adapt and learn new technologies.
• Strong organizational skills.

Benefits

• Competitive salary and opportunities for advancement.
• Company paid health, dental, and vision insurance.
• Generous paid parental leave policy.
• 401(k) with company match.
• Flexible spending account options.
• Support for employee wellbeing and mental health.
• Stipend for home office setup.
• Opportunities to connect with colleagues.
• Focus on work/life balance.
• Investment in employee development.