Field Deployment Engineer, Axon Fleet - Remote

Overview

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

In Short

• This is a post-sale, customer-facing, front-line role.
• Deploy network, hardware, and software solutions for Axon’s Fleet solutions.
• Assist clients with software implementation lifecycles.
• Conduct training sessions with customer technical points or contacts.
• Create accurate computer network diagrams and documentation.
• Coordinate and execute field commissioning tests.
• Deliver timely and detailed project deployment reports.
• Engage with technology decision makers post-sale.
• Troubleshoot applications, computers, networks, and products.
• Train users on the proper installation and use of Axon Fleet’s components.

Requirements

• 3+ years of advanced computer network implementation experience.
• Basic understanding of 12-volt DC circuit theory.
• Familiarity with data transfer concepts and networking technologies.
• Experience implementing products in IP-based Ethernet networks.
• Ability to perform job functions from any location with minimal oversight.
• Flexibility to take on additional projects.
• Desire to work with a team or visit clients in person weekly.
• Mechanical dexterity and troubleshooting skills preferred.
• Cradlepoint router configuration knowledge preferred.
• Ability to lift or carry tools up to 75 lbs.

Benefits

• Competitive salary and 401k with employer match.
• Discretionary paid time off.
• Paid parental leave for all.
• Medical, Dental, Vision plans.
• Fitness Programs.
• Emotional & Mental Wellness support.
• Learning & Development programs.
• Snacks in our offices.