The Customer Support Specialist delivers responsive, empathetic support to AwardSpring’s users—both administrators and students—while also supporting implementation projects behind the scenes. This role combines front-line customer service with hands-on configuration work during onboarding.
AwardSpring is an innovative Software as a Service (SaaS) company dedicated to enhancing scholarship management for colleges and foundations. By simplifying the process for students to apply for and receive scholarship funds, AwardSpring also aids institutions in managing donor relationships and fundraising efforts. With recent investor funding, the company is focused on expanding its sales team to accelerate growth. AwardSpring's mission is to connect donor funds to students in need, while its core values emphasize action, determination, humanity, and continuous improvement. The company is committed to fostering an inclusive and diverse workplace.
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AwardSpring is an innovative Software as a Service (SaaS) company dedicated to enhancing scholarship management for colleges and foundations. By simplifying the process for students to apply for and receive scholarship funds, AwardSpring also aids institutions in managing donor relationships and fundraising efforts. With recent investor funding, the company is focused on expanding its sales team to accelerate growth. AwardSpring's mission is to connect donor funds to students in need, while its core values emphasize action, determination, humanity, and continuous improvement. The company is committed to fostering an inclusive and diverse workplace.
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