Vice President of Client Service (Direct Response Fundraising) - Remote

Overview

The Vice President of Client Service will lead strategy and execution for a major fundraising program, requiring expertise in direct mail fundraising and strong leadership skills.

In Short

• Lead strategy and execution for a high-profile fundraising program.
• Oversee a direct mail fundraising program from concept to optimization.
• Build strong client relationships and advise on strategy.
• Mentor and develop a team of fundraising professionals.
• Collaborate with internal teams across Creative, Analytics, and Production.
• Manage complex fundraising programs with multiple moving parts.
• Expertise in budgeting and performance analysis.
• Strong communication and presentation skills.
• Commitment to client success and mission-driven work.
• Fully remote workplace with a supportive team environment.

Requirements

• 10+ years of experience in direct response fundraising.
• Deep expertise in direct mail fundraising.
• Proven leadership skills in complex fundraising programs.
• Experience in managing high-performing teams.
• Ability to manage competing priorities in a fast-paced environment.
• Collaborative mindset to partner across teams.
• Strong client management skills.
• Ability to translate data into actionable insights.
• Experience with budgeting and forecasting.
• Commitment to professional development and work-life balance.

Benefits

• Employer-paid health, dental, and vision insurance.
• Generous paid leave.
• Remote work reimbursements.
• Employer-paid life and disability insurance.
• Safe harbor 401(k) plan.