Senior Salesforce CPQ and Billing Analyst - Remote

Overview

Avalara is looking for Senior Salesforce CPQ and Billing Analyst. You will manage and evolve Avalara's end-to-end quote-to-cash engine, turning complex pricing and billing scenarios into efficient workflows that accelerate revenue recognition. Partnering with Sales, Finance, and Product, you will help lead roadmap definition, hands-on CPQ/Billing configuration, and data-driven optimizations that cut cycle times and error rates.

In Short

• You will practice an AI-first approach in all of your daily tasks.
• You will oversee and improve business automations related to the configuration, pricing, quoting, ordering, contracting, renewals, amendments, invoicing and collections workflows within Salesforce CPQ and Billing to align with our goals and enhance sales efficiency.
• You will be a primary contact for operations and leaders in product, sales, and finance with a focus initially on the billing and collections teams.
• You will create comprehensive User Stories within JIRA, encompassing problem statements, trigger points, testing scenarios, and technical recommendations specific to Salesforce CPQ and Salesforce Billing enhancements or modifications.
• You will build and launch declarative solutions within Salesforce CPQ modules, ensuring awareness of downstream possible effects for connected systems.
• You will guide UAT sessions with customers, demonstrating an understanding of business process flows within Salesforce CPQ and Salesforce Billing.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum of 8 years work experience as a Salesforce CPQ and Billing Analyst.
• Experience leading Salesforce implementation projects from launch to completion, including requirements gathering, solution design, configuration, testing, and deployment.
• In-depth understanding of Salesforce platform capabilities including custom objects, all types of flows, apex, validation rules, and Lightning experience.
• Experience using different AI tools to improve your output and efficiency

Benefits

• Great compensation package
• Paid time off
• Paid parental leave
• Bonuses for eligible employees
• Health benefits including private medical, life, and disability insurance
• Inclusive culture and diversity support