Operations Specialist - Remote

Overview

We are seeking an Operations Specialist for a forward-thinking company dedicated to providing exceptional services in the energy space. The team is committed to innovation, efficiency, and customer satisfaction. We are seeking a dynamic Operations Specialist to join the team and help streamline our processes, enhance operational capabilities, and ensure seamless documentation and workflows.

In Short

• Oversee daily operational tasks to ensure smooth and efficient functioning of processes.
• Coordinate with various teams to manage operational requirements and address any issues that arise.
• Guide clients through the process of submitting necessary information and documentation.
• Ensure all client submissions meet the required standards and specifications.
• Review submitted data and documentation for accuracy and completeness.
• Enter and maintain data in the company's systems to support various operational processes.
• Assist in the generation and management of required documentation.
• Ensure all documentation complies with relevant regulations and standards.
• Maintain accurate and up-to-date records of project statuses and client interactions.
• Identify opportunities for process automation and improvement to enhance operational efficiency.

Requirements

• Proven experience in operations, process management, or a related field.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using data management and CRM tools.
• Ability to interpret and analyze technical data and documentation.
• Problem-solving mindset with a focus on continuous improvement.
• Must be willing to work US Business Hours - flexible hours and not your usual 9-5 job.
• Experience in Virtual Assistance.
• Nice-to-Have: Experience in a startup environment.

Benefits

• Food Allowance
• Government Benefits
• 13th Month pay
• Work Equipment
• Night Differential if applicable (10% of hourly rate)
• 20 Leaves (after 6 months)
• Holiday pay (200% on Regular holidays; 130% on Special holidays)
• Overtime pay (max of 10.25 hrs/day)
• Referral bonus (P10,000 if referral passed and stayed with the company for 3 months)
• HMO (after 6 months)