Facilitated Telehealth Coordinator - Remote

Overview

A highly organized and motivated individual is sought to join Author Health as a Facilitated Telehealth Coordinator, serving as the in-person liaison between patients and the virtual care team, contributing to healthcare technology advancement and improving patient access to care.

In Short

• Travel to patient homes or primary care offices to assist with telehealth visits.
• Facilitate communication between providers and patients.
• Assess safety concerns in patient environments.
• Coordinate telehealth services across various settings.
• Provide education on telehealth technology.
• Maintain accurate records of telehealth appointments.
• Collaborate with IT to resolve telehealth system issues.
• Conduct training sessions for healthcare staff.
• Troubleshoot technology issues promptly.
• Work independently while collaborating with team members.

Requirements

• Experience in a healthcare setting.
• Knowledge of telehealth technology.
• Excellent organizational and time management skills.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and adapt to change.
• Driver’s license and reliable transportation.
• Bilingual (Spanish-English) preferred.

Benefits

• 401k retirement savings plan with company match.
• Low-cost benefits package for employees and dependents.
• Paid vacation and sick leave.
• Paid holidays and additional flex holidays.
• Performance-based bonuses.
• And more!