Facilities Coordinator - Remote

Overview

We are looking for a Facilities Coordinator to join our team at Powerhouse, focusing on delivering exceptional customer service and managing work orders efficiently.

In Short

• Handle a high volume of incoming work orders promptly.
• Address customer inquiries and resolve issues.
• Establish new vendor partnerships through cold calling.
• Schedule and dispatch vendor partners for work orders.
• Manage high-volume email communications effectively.
• Analyze customer inquiries for effective resolutions.
• Maintain accurate data and documentation of service requests.
• Support team efforts and achieve set goals.
• Work independently and solve issues as they arise.
• Proficient in Microsoft Office, especially Excel.

Requirements

• Two to four years related experience or equivalent education.
• Previous experience in Facilities Maintenance/Construction is a plus.
• Must pass a background check and drug screen.

Benefits

• Medical, dental, vision, and life insurance plans.
• 401(k) Retirement Plan with company match.
• PTO, 11 Company Holidays, and Paid Parental Leave.
• Wellness activities.
• Ongoing professional development opportunities.