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Facilitated Telehealth Coordinator - West Tampa - Remote

Posted 20 weeks ago
Customer Service
Full Time
United States

Overview

As a Facilitated Telehealth Coordinator, you will serve as the in-person liaison between the patient and our virtual care team, contributing to the advancement of healthcare technology and improving access to care for patients.

In Short

  • Travel to patient homes or primary care offices to assist with telehealth visits.
  • Facilitate communication between providers and patients.
  • Assess environment for safety concerns.
  • Coordinate telehealth services for seamless care delivery.
  • Provide education on telehealth technology.
  • Maintain accurate records of telehealth appointments.
  • Collaborate with IT to resolve telehealth system issues.
  • Conduct training sessions for healthcare staff.
  • Troubleshoot technology issues promptly.
  • Work independently and collaboratively with team members.

Requirements

  • Experience in a healthcare setting.
  • Knowledge of telehealth technology.
  • Excellent organizational and time management skills.
  • Strong attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work independently.
  • Proactive and adaptable to change.
  • Driver’s license and car required.
  • Preferred bilingual (Spanish-English).
  • Willingness to travel up to 100 miles round trip.

Benefits

  • 401k retirement savings plan with company match.
  • Low-cost benefits package for employees and dependents.
  • Paid vacation and sick leave.
  • Paid holidays with additional flex holidays.
  • Performance-based bonuses.
  • And more!
Author Health logo

Author Health

Author Health is a pioneering healthcare organization dedicated to providing field-based, home-based care for seniors facing serious mental illnesses and substance use disorders. With a mission to deliver compassionate, patient-centered care, Author Health utilizes advanced technology to ensure that members receive the support they need in their own homes and communities. The company values empathetic and respectful interactions, aiming to meet the unique needs of each individual. Author Health is committed to making a significant impact on the lives of vulnerable populations, and is actively seeking professionals who are passionate about revolutionizing healthcare through innovative outreach and engagement strategies.

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