Executive Virtual Assistant to the CEO/COO - Online Education - Remote

Overview

We are seeking a highly skilled and proactive Executive Virtual Assistant (EVA) to support the CEO and COO of a global online education company. This role requires someone who can think critically, solve problems, and take initiative beyond basic administrative tasks. The ideal candidate will be a self-starter who can create processes, optimize workflows, and serve as a reliable extension of leadership.

In Short

• Manage executive-level administrative tasks and act as gatekeeper for the CEO and COO.
• Oversee daily sales team performance tracking: review KPIs, reassign leads to closers, and ensure efficiency in the sales process.
• Troubleshoot CRM issues (Go High Level), research solutions, and coordinate fixes.
• Create, update, and improve SOPs and internal processes to streamline operations.
• Handle calendar management, scheduling, and coordination with team members across time zones.
• Assist with internal communications via Slack and Notion.
• Draft and respond to emails on behalf of executives when needed.
• Manage spreadsheets (Google Sheets) including basic formulas, reporting, and data tracking.
• Proactively identify inefficiencies and propose improvements in workflows.
• Coordinate occasional on-the-ground support (e.g., arranging third-party services in Dubai).

Requirements

• 3–5+ years of experience as an Executive Assistant or Executive VA, preferably supporting CEOs/COOs or founders.
• Strong problem-solving and critical-thinking skills — ability to act without step-by-step instructions.
• Demonstrated ability to create SOPs and streamline processes.
• Excellent English communication skills (written and spoken).
• Proactive, resourceful, and able to leverage AI tools (ChatGPT, Google, etc.) to solve problems independently.
• Reliable internet and professional home office setup.

Benefits

• Flexible working hours.
• Opportunity to work with a global team.
• Professional development opportunities.
• Supportive work environment.