Executive Assistant / Operations Coordinator - Remote

Overview

We’re seeking a full-time proactive Executive Assistant / Operations Coordinator to streamline day-to-day operations for a hospital-facing medical device repair business.

In Short

• Manage shared inboxes and scheduling via Missive and Outlook.
• Create and maintain accounts, contacts, and service requests in Odoo.
• Generate daily/weekly reports on task progress and completions.
• Verify completed service reports and track A/R follow-ups.
• Receive service-request calls and provide status updates to clients.
• Collaborate with leadership using VoIP and screen-sharing tools.

Requirements

• 2+ years in Executive Assistant, Operations Coordinator, or Service Operations support.
• Strong CRM proficiency, Odoo experience is a plus.
• Excellent written and spoken English with a professional phone manner.
• Proven accuracy with data entry and reconciliation.
• Experience with invoicing and creating client-ready communications.
• Comfortable with real-time collaboration during EST hours.

Benefits

• Opportunity to work in a dynamic medical device repair environment.
• Collaborative team culture with strong leadership support.
• Professional growth opportunities in operations management.