Product Technology Manager - Remote

Overview

The Product Technology Manager at Reliable Automatic Sprinkler Co. is responsible for educating and supporting customers and co-workers in the proper use of Reliable products while covering the west coast territory.

In Short

• Answer technical questions on Reliable products submitted by telephone and email
• Perform technical training for Reliable personnel
• Assist with creation and maintenance of technical documentation
• Meet with customers, specifying engineers, and end users to discuss the use, features, and benefits of Reliable products
• Provide technical presentations to industry associations, customers, specifying engineers, and end users
• Plan, develop, and execute hands-on and classroom training for sprinkler system designers and fitters
• Provide input on new products and product improvements
• Troubleshoot Reliable products
• Represent Reliable at industry events
• Support sales force as necessary

Requirements

• Detailed understanding of NFPA standards and FM Global Loss Prevention Data Sheets
• Extensive knowledge of fire sprinkler systems and design practices
• Ability to safely drive a pickup truck/trailer combination
• Ability to interpret construction drawings and specifications
• Strong presentation skills
• Proficient in Microsoft Office Software and AutoCAD

Benefits

• Extensive national and some international travel by ground or air
• Opportunity to work in a collaborative team environment
• Engagement with industry professionals
• Ability to influence product development