Team Lead – Customer Service & Sales - Remote

Overview

At AO Globe Life, we’re dedicated to empowering our team to make a real impact every day by delivering exceptional service and innovative life insurance solutions that secure families’ futures. We’re looking for a customer-first representative to join our dynamic Illinois team.

In Short

• Manage inbound communications by answering calls and emails with professionalism.
• Advise customers on leveraging life insurance products based on their needs.
• Maintain product expertise to serve as a trusted product expert.
• Resolve customer complaints with effective solutions.
• Build lasting relationships through exceptional service.

Requirements

• 1-2 years of experience in a customer service setting.
• Excellent written and verbal communication skills.
• Positive attitude with problem-solving capabilities.
• Passion for delivering exceptional customer service.
• Strong time-management and organizational skills.

Benefits

• Flexible work arrangements with options for remote work.
• Performance-based compensation and enticing bonuses.
• World-class training and mentorship opportunities.
• Career growth and advancement potential.
• Supportive team environment valuing contributions.