Customer Success Associate - Remote

Overview

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or seeking a people-focused career with long-term growth potential—this opportunity provides the structure, mentorship, and flexibility to build a meaningful professional path.

In Short

• Conduct virtual consultations with clients via Zoom
• Guide individuals and families through personalized supplemental benefit options
• Support clients throughout the enrollment process with clarity and professionalism
• Maintain accurate and organized digital records
• Deliver responsive follow-up and high-quality client service
• Participate in weekly training and mentorship sessions
• Build strong, long-term client relationships

Requirements

• Strong communication and interpersonal skills
• Organized, self-motivated, and comfortable working independently
• Confident in virtual meetings and familiar with digital tools
• Passion for service-driven work and helping others
• Customer service or client-facing experience preferred, not required
• Authorized to work in the United States
• Reliable internet connection and Windows-based laptop or PC with webcam

Benefits

• Fully remote position available to U.S.-based candidates
• Flexible scheduling
• Inbound client interest — no cold outreach
• Weekly pay via direct deposit
• Renewal-based income growth opportunities
• Paid training and full licensing support
• Monthly and quarterly performance bonuses
• 3% equity opportunity for qualifying team members
• Clear advancement pathways into leadership roles
• Collaborative, mission-focused team culture