Implementation Consultant - SIS - Remote

Overview

The Implementation Consultant (IC) is a subject matter expert and business process technologist who works as part of a team to manage the company’s entire implementation and training lifecycle for Anthology’s student information system (SIS), Anthology Student.

In Short

• Participating in the full scope of implementations: analyzing the customer’s business processes, configuring the SIS to meet customer needs, conducting end-user training, leading user acceptance testing, validating migrated data, troubleshooting issues, and providing go-live support.
• Documenting current customer business processes to incorporate into successful solution design and identify gaps or areas of concern.
• Partnering with other Anthology ERP teams to strategically plan integration needs for customer’s SIS solution.
• Serving as an advocate for the customer, assisting in post go-live service calls to deliver continued support and optimization.
• Following the prescribed Anthology implementation methodology and using standard tools.
• Engaging in continuous learning for product release readiness.
• Contributing to continuous process improvement of implementation methodology and best practices.
• This role requires approximately 25% travel.

Requirements

• Demonstrated experience conducting presentations and training.
• Proficient in all Microsoft Office applications including O365, Excel, Word, and PowerPoint.
• 2-5 years of experience in project teams in software installation/implementation or higher education.
• Understanding of business process documentation.
• Ability to communicate well – written and orally.
• Demonstrated ability to collaboratively work in teams.
• Fluency in written and spoken English at CEF B2 level or above.

Benefits

• Diversity and inclusion in the workplace.
• Opportunities for continuous learning and professional development.
• Remote work flexibility.