Application Operations Specialist I - Remote

Overview

The ideal IT Applications Support candidate should have a strong background in supporting a Microsoft Dynamics 365 Finance and Operations (ERP) environment with the skillset to support various modules across the enterprise system.

In Short

• Interfacing daily with Finance, Accounting, and Procurement teams in support of Microsoft D365 Finance and Operations (ERP).
• Taking ownership of issue resolution and communicating status updates on reported bugs.
• Coordinating between business teams and developers on code-related enhancements.
• Designing, building, and implementing system and data configuration enhancements.
• Supporting data quality maintenance and auditing.
• Proactively informing users of best practices for Finance Automation applications.
• Driving user adoption and ensuring satisfaction through training.
• Staying current with Microsoft D365 Finance Operations releases.

Requirements

• Bachelor’s degree in Accounting, Computer Science, Business Administration, or equivalent.
• 1-2 years of operational support experience for Microsoft D365 Finance Operations (ERP).
• Strong understanding of automation applications to improve business processes.
• Expert functional understanding of systems and databases.
• Proficiency in Microsoft Office applications, especially Excel.
• Clear and articulate communication skills.
• Self-motivated to prioritize and execute complex tasks.
• Proven analytical and problem-solving abilities.
• Strong team and customer service orientation.
• Fluency in written and spoken English at CEF B2 level or above.

Benefits

• Opportunity to work remotely.
• Engagement with experienced Enterprise Architects and Technical Architects.
• Professional development in a technology-driven environment.
• Collaboration with cross-functional teams.
• Access to training and resources for skill enhancement.