Application Consultant II - D365 CRM - Remote

Overview

An overview paragraph about the job

In Short

• Leverage expertise in Anthology’s Reach and Raise products
• Provide valuable consulting services to customers
• Deliver and coordinate Anthology Reach/Raise Application Administration services
• Work independently to understand customer needs
• Focus on customer satisfaction and effective problem-solving
• Serve as the primary customer contact for service delivery
• Facilitate communication between customers and internal stakeholders
• Assist in translating business concepts to written requirements
• Provide problem resolution for end users
• Document customer interactions and solutions

Requirements

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field
• At least 2 years of experience with Microsoft Dynamics
• Strong communication and interpersonal skills
• Demonstrated strong analytical and logical thinking skills
• Ability to work independently and with global teams
• Ability to thrive in a fast-paced environment
• Excellent troubleshooting and problem-solving skills
• Fluency in written and spoken English
• Experience with MS SQL Server scripting is preferred
• Knowledge of MS Dynamics HigherEd Accelerator is a plus

Benefits

• Competitive salary range
• Diverse and inclusive work environment
• Opportunities for training and development
• Flexible work arrangements
• Support for work-life balance