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Application Support Specialist - Remote

Posted 6 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Application Support Specialist will work remotely from the EU, providing support in web content management and learning management systems.

In Short

  • Remote position based in the EU.
  • Minimum education at Bachelor level.
  • At least two years of experience in web content management.
  • Experience with learning management systems as site administrator or content creator.
  • Proficiency in MS Office.
  • Knowledge of IT terminology and troubleshooting.
  • Experience with ticketing systems and case management.
  • Strong documentation skills.
  • Problem-solving capabilities.
  • Minimum one year in a support role such as Help Desk.

Requirements

  • Bachelor's degree or equivalent.
  • English language skills at Level B2.
  • Minimum one year of relevant IT professional experience.
  • Experience in project management related to the profile.

Benefits

  • Remote working flexibility.
  • Opportunity to work in a dynamic environment.
  • Engagement with educational software solutions.
  • Professional development opportunities.
Alter Solutions logo

Alter Solutions

ALTER SOLUTIONS is a consulting and technology expertise company established in 2006, specializing in addressing technical and organizational cybersecurity challenges for clients. With a presence in over ten countries and a workforce of 950 employees, the company offers services in Security Management, Architecture and Integration, Audit and Penetration Testing, and Cyber Defense. ALTER SOLUTIONS prioritizes the development of its team members by providing flexible working conditions, including remote work options, a collaborative Flex Office environment, expert communities for skill sharing, and opportunities for training and certification. The company also supports international mobility for its employees, fostering a culture of growth and recognition.

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