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Application Support Specialist - Remote

Posted 1 week ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

The Application Support Specialist will be responsible for providing comprehensive application support, including maintenance, monitoring, and documentation, for a prominent player in the financial sector.

In Short

  • Respond to and resolve application-related incidents within agreed service levels.
  • Monitor the performance and health of applications proactively.
  • Provide technical support to end-users.
  • Collaborate with development, infrastructure, and business teams.
  • Ensure compliance with security standards and policies.

Requirements

  • Knowledge of operating systems like Windows, Linux, or Unix.
  • Basic knowledge of databases such as SQL Server, Oracle, or MySQL.
  • Familiarity with application servers like Apache or Tomcat.
  • Proficiency with ITSM tools and understanding of ITIL practices.
  • Proficiency in German (B2/C1) and English.

Benefits

  • Premium medical package for employees and their children.
  • Dental coverage and eyeglasses reimbursement.
  • Individual therapy sessions with a certified psychotherapist.
  • Flexible working schedule and increased days off.
  • Virtual activities and special occasions get-togethers.
Accesa logo

Accesa

Accesa is a prominent technology company based in Cluj-Napoca, Romania, with additional offices in Oradea. With two decades of experience, Accesa specializes in transforming business challenges into growth opportunities, serving major brands across sectors such as Retail, Manufacturing, Finance, and Banking. The company offers a comprehensive range of services that encompass the entire digital evolution journey, from ideation and requirements gathering to software development and managed services. With a workforce of over 1,200 IT professionals, Accesa is recognized as an employer of choice for those passionate about technology and problem-solving. The organization prides itself on its customer-centric approach, fostering strong tech teams that deliver significant value to clients, partners, and the community.

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