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Application Support Specialist - Remote

Posted 2 weeks ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

The Application Support Specialist plays a key role in ensuring the smooth operation, onboarding, and maintenance of A&H applications, providing Level 1 support for internal client-server applications, external cloud services, and SaaS applications.

In Short

  • 3-5 years of experience in IT and software application support.
  • Degree in Computer Science or equivalent professional experience.
  • English proficiency: B2+/C1.
  • Strong technical troubleshooting skills.
  • Experience in cybersecurity compliance.
  • Knowledge of Microsoft products and services, including Azure and Microsoft 365.
  • Experience managing SSO configuration and testing.
  • Strong understanding of SQL queries.
  • Ability to coordinate role-based access controls.
  • Familiarity with Azure Cloud and DevOps practices.

Requirements

  • Strong problem-solving and decision-making skills.
  • Experience in a Level 1 support role.
  • Knowledge of desktop virtualization technologies such as Citrix and VMware.
  • Strong technical documentation skills.
  • Collaborative mindset with a proactive approach.

Benefits

  • Be part of a collaborative and innovative IT team.
  • Work with cutting-edge technologies and cloud-based solutions.
  • Competitive salary.
  • Opportunities for professional growth and development.
  • A diverse and inclusive workplace that values teamwork and creativity.
EX Squared LATAM logo

EX Squared LATAM

EX Squared LATAM, also known as EX² Outcoding, is a premier solution provider specializing in a wide range of outsourcing services. The company combines proven expertise in technology and project execution to deliver high-quality software development solutions. With a focus on understanding the business context, EX Squared LATAM works closely with stakeholders to provide the best technical solutions while enhancing them creatively.

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