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Sales Application Support Specialist - Remote

Posted 2 weeks ago

Overview

We are seeking a proactive Sales Application Support in the SaaS healthcare market to drive sales velocity and increase win rates by providing expert technical support to sales teams and customers with a strong focus on onsite engagement. You will play a key role in enabling the sales teams to close deals faster. This position is ideal for someone who is passionate about healthcare technology and can directly influence the sales process through technical expertise and strategic onsite support.

In Short

  • Onsite customer engagement to increase win rates and sales velocity.
  • Lead technical product demonstrations and troubleshoot issues in real-time.
  • Collaborate closely with sales teams during onsite visits.
  • Provide ongoing technical training and support to sales teams.
  • Assist in developing sales strategies and value propositions.
  • Establish strong relationships with key customer stakeholders.
  • Provide remote and onsite objection resolution.
  • Collaborate with sales teams to boost Average Selling Price (ASP).
  • Develop and deliver product training for internal teams.
  • Gather feedback for continuous improvement of the sales process.

Requirements

  • Experience in sales support or technical support roles.
  • Strong understanding of SaaS and healthcare technology.
  • Excellent communication and interpersonal skills.
  • Ability to travel to customer sites as needed.
  • Proven track record of driving sales performance.
  • Experience in training and knowledge sharing.
  • Strong problem-solving skills.
  • Ability to work collaboratively with sales teams.
  • Customer-focused mindset.
  • Ability to adapt to changing environments and customer needs.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health benefits.
  • Opportunities for professional development.
  • Flexible work environment.
  • Supportive team culture.
  • Access to cutting-edge technology.
  • Work-life balance initiatives.
  • Employee recognition programs.
  • Opportunities for career advancement.
  • Engagement in meaningful work in the healthcare sector.

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