Claim Advisor - Auto Total Loss - Remote

Overview

The Claim Advisor for Auto Total Loss at Allstate is responsible for investigating and evaluating vehicle claims, ensuring superior customer service, and maintaining departmental standards.

In Short

• Investigate and research vehicle values.
• Review and analyze documents related to claims.
• Adhere to departmental standards and KPIs.
• Provide excellent customer service to policyholders.
• Ensure prompt and equitable settlement of claims.
• Minimum 2-4 years of auto insurance experience required.
• Willingness to enroll in CIP designation.
• Understanding of auto terminology and estimates.
• Excellent organizational and negotiating skills.
• Total loss experience is an asset.

Requirements

• 2-4 years in an auto insurance role.
• Enrolled in or willing to pursue CIP designation.
• Knowledge of vehicle valuation methods.
• Strong negotiation skills.
• Experience with total loss claims is preferred.
• ICAR courses are a plus.

Benefits

• Flexible working environment.
• Opportunities for professional growth.
• Inclusivity and diversity awards recognition.
• Supportive company culture.
• Chance to impact the community positively.