UNCC Customer Support Processor - Remote

Overview

The Allstate UNCC Student Development Program is a unique opportunity for University of North Carolina at Charlotte students to gain hands-on experience with Allstate’s National Catastrophe Team while building professional networks and transferable skills.

In Short

• Part-time role designed for rising juniors at UNCC.
• Work up to 20 hours per week on campus.
• Assist Allstate’s National Catastrophe Team.
• Investigate and resolve customer requests.
• Conduct system and application testing.
• Flexible schedule to accommodate coursework.
• Occasional travel to Charlotte Railyard office.
• Enhance academic and professional careers.
• Build a professional network with company leaders.
• Compensation based on experience and qualifications.

Requirements

• High School Diploma or GED.
• Actively enrolled as a Junior or rising Junior.
• Ability to work 20 hours per week.
• Strong time management skills.
• Ability to handle claims resolution.
• Proficient in data processing.
• Good relationship management skills.
• Effective communication skills.
• Willingness to travel occasionally.
• Regular, predictable attendance is essential.

Benefits

• Hands-on experience with a leading company.
• Networking opportunities with executives.
• Flexible working environment.
• Opportunity to develop transferable skills.
• Involvement in meaningful work that impacts communities.
• Inclusive and diverse workplace culture.
• Potential for future employment opportunities.
• Supportive team environment.
• Recognition of employee contributions.
• Access to professional development resources.