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Customer Success Support - Remote

Posted 5 weeks ago
Customer Service
Full Time
Malaysia

Overview

Join KAMI Workforce as a Customer Success Support, where your passion for helping others will be key in ensuring clients thrive with our HR solutions.

In Short

  • Support clients with inquiries and issues.
  • Guide new clients through onboarding.
  • Act as a client advocate by gathering feedback.
  • Log interactions to ensure a consistent support experience.
  • Collaborate with Product, Sales, and Customer Success teams.

Requirements

  • Strong communication skills.
  • Empathy and problem-solving abilities.
  • Experience in customer support roles.
  • Ability to work collaboratively.
  • Organizational skills to keep track of client interactions.

Benefits

  • Dynamic work environment.
  • Opportunity to make a real impact on client success.
  • Collaborative team culture.
  • Professional growth opportunities.
KAMI Workforce logo

KAMI Workforce

KAMI Workforce is an innovative workforce management company that specializes in providing tailored HR software and services to meet the unique needs of businesses. By collaborating closely with clients, KAMI Workforce delivers effective workforce solutions designed to tackle specific challenges, enhance operational efficiency, reduce costs, and boost productivity through a next-generation HRIS. The company fosters a dynamic and supportive team culture, emphasizing continuous learning and professional development while offering remote work flexibility.

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