Wind Hub Manager - Remote

Overview

The Wind Hub Manager is responsible for overseeing all resources and logistics required for maintenance activities on customer sites, ensuring high standards of service and execution.

In Short

• Manage field resource deployment to meet customer and business metrics.
• Interface with customer service managers for issue escalation.
• Develop long-range forecasts for resource needs.
• Execute short and long-range resource plans including recruitment and training.
• Responsible for direct people management and performance development.
• Utilize technical knowledge and analytical thinking to execute policies.
• Lead small projects with low risks and resource requirements.
• Convey performance expectations and handle sensitive issues.
• Work with established policies while proposing solutions to complex problems.
• Foster team consensus and collaboration.

Requirements

• Bachelor's degree or high school diploma with 6 years of experience.
• Minimum of 3 years of experience in Services & Resource Management.
• Strong oral and written communication skills.
• Ability to analyze and resolve problems effectively.
• Experience in planning, marketing, and executing programs.

Benefits

• Healthcare benefits including medical, dental, and vision coverage.
• Access to a Health Coach and 24/7 nurse-based resource.
• Retirement savings plan with company matching contributions.
• Tuition assistance and adoption assistance.
• Paid parental leave and disability insurance.
• Life insurance and paid time-off for vacation or illness.