Staff Business Systems Analyst – Go-to-Market (GTM) Systems - Remote

Overview

Aircall is seeking a Staff Business Systems Analyst to optimize processes and improve data quality across Sales, Marketing, Revenue Operations, and Customer Success, playing a pivotal role in the Go-to-Market (GTM) Systems team.

In Short

• Act as a strategic partner to business leaders.
• Lead analysis and optimization of business processes.
• Collaborate with cross-functional teams for operational efficiency.
• Serve as a subject matter expert in system integrations.
• Document business requirements and functional specifications.
• Identify opportunities for process automation.
• Partner with IT and Engineering for seamless integration.
• Champion data governance and compliance.
• Stay updated with industry trends and technologies.

Requirements

• 6+ years experience as a Business Systems Analyst.
• Deep understanding of Sales, Marketing, and Customer Success processes.
• Experience with business process modeling and data analysis.
• Strong problem-solving skills.
• Exceptional communication and stakeholder management skills.
• Ability to manage multiple projects in a fast-paced environment.

Benefits

• Opportunity to work in a collaborative environment.
• Engagement with cutting-edge technologies.
• Flexible working arrangements.
• Support for professional development.