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Manager of Operations Quality - Remote

Posted Yesterday
All others
Full Time
USA

Overview

AHEAD is seeking a dynamic and meticulous Manager of Operations Quality to join our operations team and enhance our commitment to excellence through innovative IT lifecycle management.

In Short

  • Lead the design and improvement of quality assurance systems.
  • Manage internal and external quality audits.
  • Analyze KPIs related to process quality.
  • Collaborate with operations and customer service teams.
  • Prepare and deliver reports to senior leadership.
  • Foster a culture of continuous improvement.
  • Implement corrective and preventive actions.
  • 5+ years of relevant experience required.
  • Certification in Lean Six Sigma is desirable.
  • Strong analytical and communication skills needed.

Requirements

  • Expertise in quality management systems (ISO 9001, TQM, Six Sigma).
  • Proven ability in root cause analysis.
  • Experience in leading quality audits.
  • Exceptional analytical skills.
  • Strong collaboration skills across departments.
  • Familiarity with quality management software.

Benefits

  • Empowering culture of belonging.
  • Opportunities for professional growth.
  • Dynamic work environment.
  • Commitment to diversity and inclusion.
AHEAD logo

AHEAD

AHEAD is a forward-thinking company that builds platforms for digital business, focusing on cloud infrastructure, automation, analytics, and software delivery to facilitate digital transformation for enterprises. The company fosters a culture of belonging, valuing diverse perspectives and empowering employees to contribute to a collaborative environment. AHEAD is committed to equal opportunity employment and actively seeks candidates who can enhance the diversity of ideas and perspectives within the organization. With a strong emphasis on professional development, AHEAD provides its employees with access to cutting-edge technologies and opportunities for continuous learning.

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