Program Manager - Remote

Overview

The Program Manager is responsible for the management of assigned technical projects, facilitating coaching and mentoring to junior project management staff, and ensuring successful service delivery and customer satisfaction.

In Short

• Plan and coordinate all aspects of technical projects.
• Ensure service delivery success and customer satisfaction.
• Manage project initiation activities and client needs.
• Develop and execute project plans, scope, activities, schedules, budgets, and deliverables.
• Identify needed resources and assign major project roles.
• Coordinate activities among project team members and stakeholders.
• Manage project risks, issues, and progress.
• Conduct project closure activities and post-implementation reviews.
• Oversee project team and improve coordination processes.
• Assist in presales efforts and develop customer relationships.

Requirements

• Strong ability to manage medium to high complexity projects.
• Knowledgeable in project management standards and methodologies.
• Familiar with IT project methodologies and life cycles.
• Excellent analysis, problem-solving, and time management skills.
• Strong verbal and written communication skills.
• Experience with data center infrastructure and project management software.
• Ability to manage project budgets and timelines effectively.
• Experience in negotiation and executive-level client interaction.
• Able to manage team performance and build morale.
• Comfortable in a dynamic environment.

Benefits

• Empowering work culture.
• Opportunities for professional development.
• Diversity and inclusion initiatives.
• Flexible work environment.
• Competitive salary and benefits.