Director, Loyalty - Remote

Overview

AG1 is dedicated to empowering people to take ownership of their health through Foundational Nutrition, creating a culture of high performance and continuous improvement.

In Short

• Lead the loyalty program to enhance customer engagement and retention.
• Manage end-to-end operations of the loyalty program.
• Analyze customer data for continuous improvement.
• Collaborate with cross-functional teams to integrate loyalty initiatives.
• Develop innovative loyalty initiatives to increase customer lifetime value.
• Monitor competitive loyalty programs and industry trends.
• Manage budgets and report on loyalty program performance.
• Lead a team of loyalty program managers and specialists.

Requirements

• 10+ years of experience in loyalty and retention programs.
• Strong understanding of customer data and analytics.
• Passion for customer engagement and data-driven decision-making.
• Experience in designing and executing successful loyalty programs.
• Strong project management skills.
• Excellent leadership and communication skills.
• Ability to manage multiple initiatives simultaneously.
• Exceptional problem-solving skills.

Benefits

• Competitive compensation and performance-based incentives.
• 100% remote working environment.
• Strong company culture and collaborative team.
• Opportunities for direct impact in a high-growth environment.
• Paid holidays and unlimited PTO.
• In-person team meetups for collaboration.
• Access to AG1 products and branded swag.
• Monthly telecom stipend for eligible team members.