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Staff Technical Account Manager - Remote

Posted 12 weeks ago
All others
Full Time
USA
$169,000 - $240,000/year

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

In Short

  • You will be the primary technical lead over a set of key merchants within a vertical or like category.
  • Project Manage and provide world class technical guidance and solutions for new merchants’ integrations.
  • Work closely with Commercial team counterpart(s) on establishing overall account strategy.
  • Demonstrate your technical expertise and knowledge of Affirm’s product suite.
  • Identify product gaps and/or optimizations to existing solutions.
  • Quickly resolve critical technical issues for your accounts.

Requirements

  • 7+ years experience as a TAM, Solutions Engineer, or other customer facing technical role.
  • Comfort reading code in at least two programming languages.
  • Confident discussing technical web development concepts.
  • Exceptional communication skills.
  • Strong project management skills.
  • Bachelor’s degree in a related field or equivalent practical experience.

Benefits

  • Health care coverage - Affirm covers all premiums for all levels of coverage.
  • Flexible Spending Wallets - generous stipends for various needs.
  • Competitive vacation and holiday schedules.
  • Employee stock purchase plan.
Affirm logo

Affirm

Affirm is a financial technology company that is transforming the credit landscape by offering consumers a transparent and friendly alternative to traditional credit options. With a focus on providing flexible 'buy now, pay later' solutions, Affirm eliminates hidden fees and compounding interest, making credit more accessible and straightforward. The company is committed to fostering a strong Quality Assurance culture within its rapidly growing Customer & Fraud Operations team, ensuring high accuracy and performance through collaboration with various internal and external partners. Affirm values its employees and promotes a remote-first work environment, offering competitive benefits and a commitment to inclusivity.

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