SSDI Onboarding Specialist - Remote

Overview

At Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA’s and case managers.

In Short

• Key player in welcoming and guiding new claimants.
• Handle the intake process for new clients.
• Ensure accuracy of forms and filing appeals.
• Create fully-developed initial applications (IAs) for submission.
• Pass cases to the Case Manager after initial steps.
• Focus on client success and detail-oriented tasks.
• Opportunity to build a strong foundation for new cases.
• No pressure of managing an ongoing caseload.
• Work with a small team of professionals.
• Utilize cutting-edge technologies in the process.

Requirements

• Organizational skills.
• Detail-oriented mindset.
• Passion for client success.
• Experience with intake processes is a plus.
• Ability to work collaboratively with a team.
• Strong communication skills.
• Familiarity with government benefits is beneficial.
• Willingness to learn and adapt.
• Problem-solving skills.
• Commitment to the mission of Advocate.

Benefits

• Opportunity to make a difference in clients' lives.
• Work in a supportive team environment.
• Gain experience in government benefits processes.
• Professional development opportunities.
• Flexible working conditions.
• Access to cutting-edge technologies.
• Engagement in meaningful work.
• Potential for career advancement.
• Comprehensive training provided.
• Contribute to a mission-driven organization.