Head of Growth & Operations - Remote

Overview

Advocate slices through red tape, ensuring that Americans get support from the government benefits they deserve. Our innovation transforms complex application processes into seamless, optimized experiences tailored to each program's requirements. By alleviating administrative burdens on federal agencies, we accelerate eligibility determinations, bringing efficiency and clarity to millions. Our team of advocates is lion-hearted and won’t stop until Advocate deploys its technology and empathy at scale to extend the American social safety net to all who need support.

In Short

• Design and execute bold growth strategies to expand user base.
• Drive user acquisition and engagement through innovative campaigns.
• Partner with client operations to integrate growth impacts into workflows.
• Build and lead high-performing growth and client experience teams.
• Master user acquisition, engagement, and retention tactics.
• Utilize A/B testing and CRM tools for growth initiatives.
• Communicate effectively to motivate teams.
• Embrace a “no job too small” entrepreneurial spirit.
• Work in a fully remote environment.
• Join a mission-driven team focused on transforming access to federal benefits.

Requirements

• Track record of scaling user acquisition and operational excellence.
• Experience in growth marketing with measurable results.
• Strong analytical skills and experience with growth platforms.
• Ability to think across differing time horizons and business scales.
• Authentic communication skills to build and motivate teams.

Benefits

• Opportunity to lead from the front in a mission-driven organization.
• Fully remote work with opportunities for in-person connection.
• Diversity of thought valued in the workplace.