Intake - Insurance Verification Specialist - Remote

Overview

The Intake - Insurance Verification Specialist at AdaptHealth plays a crucial role in ensuring accurate and timely data entry, managing patient referrals, and verifying insurance coverage to facilitate patient services.

In Short

• Full-time position focused on insurance verification and patient intake.
• Communicate with referral sources and patients regarding insurance and financial responsibilities.
• Accurate data entry into EMR systems.
• Work in a fast-paced environment handling inbound and outbound calls.
• Ensure compliance with payer guidelines and company procedures.
• Assist with other regional team functions as necessary.
• Maintain knowledge of current products and services.
• Meet productivity and quality standards.
• Resolve issues with insurance coverage and documentation.
• Provide excellent customer service and support to patients and referral sources.

Requirements

• High School Diploma required.
• One year of experience in healthcare administrative roles or related fields.
• Experience with insurance billing or claims processing preferred.
• Strong verbal and written communication skills.
• Ability to work independently and in a team environment.
• Proficient in Microsoft Office and EMR systems.
• Attention to detail and strong organizational skills.
• Ability to handle stressful situations with compassion.
• Flexible with work hours and responsibilities.
• Ability to learn new technologies and systems quickly.

Benefits

• Opportunity to make a positive impact on patient lives.
• Work in a supportive and dynamic team environment.
• Flexible working hours.
• Ongoing training and professional development.
• Comprehensive benefits package.