Senior Security Operations Specialist - Remote

Overview

Ada is an AI customer experience platform that harnesses the world's most powerful large language models to make customer service extraordinary for everyone. We’re driven to set the new standard for customer service at scale, enabling Enterprise companies to deliver experiences that are instant, proactive, personalized, and effortless.

In Short

• Join Ada as a Senior Security Operations Specialist.
• Lead day-to-day security operations and manage key security systems.
• Respond to security alerts and optimize security tools.
• Contribute to security-related projects and enhance security posture.
• Provide technical security guidance during product development.
• Participate in vulnerability scans and advocate for security best practices.
• Collaborate with stakeholders to address potential security weaknesses.
• Foster a culture of security within the organization.
• Work in a remote-first environment.
• Enjoy competitive salary and benefits.

Requirements

• 5+ years of operational security experience.
• 3+ years of cloud operations experience (AWS, Azure, GCP).
• Strong initiative and drive for improvement.
• Analytical problem-solving skills.
• Excellent communication and collaboration abilities.
• Relevant certifications (CISSP, CCSP, CEH) preferred.

Benefits

• Competitive salary and generous stock option plan.
• Unlimited vacation.
• Wellness account.
• Extended health coverage.
• Dental/optical/travel insurance.
• Life insurance.
• Employee and family assistance plan.