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SaaS Systems Engineer - Remote

Posted 3 days ago
DevOps / Sysadmin
Full Time
USA
$100,000 - $115,000/year

Overview

The SaaS Systems Engineer will be part of a team responsible for the day-to-day operation of various SaaS delivery environments, ensuring reliability, scalability, and quality of service.

In Short

  • Monitor production service delivery environment for optimal operation.
  • Identify optimization opportunities and solve service delivery issues.
  • Maintain systems supporting new customer provisioning.
  • Provide insights on trends for proactive actions.
  • Participate in software design for operational efficiency.
  • Manage software deployment and configuration.
  • Develop tools for Operations and SaaS delivery.
  • Provide level 2/3 support for customer issues.
  • Maintain IT infrastructure including servers and networks.
  • Deliver help desk support to employees.

Requirements

  • 5+ years of corporate infrastructure experience.
  • 4+ years in Windows environments administration.
  • Hyper-V experience.
  • 5+ years in evaluating and implementing enterprise technologies.
  • 3+ years with relational databases and SQL.
  • 3+ years with AWS / Azure.
  • 3+ years in scripting and programming.
  • 2+ years in help desk and network activities.

Benefits

  • Exceptional professional and financial growth potential.
  • Annual bonus and stock options based on performance.
  • Opportunity to earn sales incentives based on revenue.
Acumatica logo

Acumatica

Acumatica is a leading innovator in cloud ERP (Enterprise Resource Planning) solutions, dedicated to helping small and midsized companies thrive in the digital economy. With a focus on industry-specific business management solutions, Acumatica offers intelligent workflows and exceptional usability to help organizations manage risk, anticipate disruption, and seize new opportunities. The company fosters a vibrant community of partners, customers, and creators, all committed to delivering technology that empowers businesses to innovate and grow. Acumatica values a casual, high-energy culture that emphasizes work/life balance, efficiency, and exceptional customer service, while also providing significant professional and financial growth potential. Owned by EQT Partners, Acumatica is recognized for its principled business practices and flexible deployment options.

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