Accounts Receivable Specialist - Remote

Overview

The Accounts Receivable Specialist plays a critical role in maintaining the financial stability and cash flow of the organisation. By managing invoicing, receivables, reconciliations, and collections, the role contributes to minimising bad debts, maintaining strong customer relationships, and supporting the profitability and financial health of the business.

In Short

• Work on aged debt and implement strategies to manage overdue payments and minimise debt exposure.
• Maintain regular contact with customers, sending reminder letters, and proactively contact and follow up on outstanding balances.
• Manage the accounts inbox, dealing with all queries, and capture all relevant information in financial systems.
• Respond to the clients and internal stakeholders resolving their queries promptly and efficiently.
• Take ownership of end-to-end account receivable activities including receipting customer payments for all entities.
• Generate and issue accurate and timely invoices in accordance with agreed billing schedules or customer contracts.
• Prepare consolidated monthly billing spreadsheet to support specific accounts.
• Investigate disputes/customer issues and processing credit notes as required.
• Manage and resolve issues that are identified during contact with the customers to ensure prompt collection of outstanding amounts.
• Perform regular account reconciliations, ensuring all customer payments and credits are correctly applied.

Requirements

• Experience in accounts receivable or relevant financial roles.
• Strong communication skills for managing customer relationships.
• Ability to work under pressure and meet deadlines.
• Proficiency in financial systems and software.
• Attention to detail and strong analytical skills.

Benefits

• Opportunity for professional development and career growth.
• Dynamic and supportive team environment.
• Engagement in continuous improvement initiatives.
• Participation in health and safety programs.