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Accounts Receivable Specialist - Remote

Posted Yesterday
Finance / Legal
Full Time
Ontario, Canada

Overview

The Accounts Receivable Specialist plays a critical role in maintaining the financial stability and cash flow of the organisation. By managing invoicing, receivables, reconciliations, and collections, the role contributes to minimising bad debts, maintaining strong customer relationships, and supporting the profitability and financial health of the business.

In Short

  • Work on aged debt and implement strategies to manage overdue payments and minimise debt exposure.
  • Maintain regular contact with customers, sending reminder letters, and proactively contact and follow up on outstanding balances.
  • Manage the accounts inbox, dealing with all queries, and capture all relevant information in financial systems.
  • Respond to the clients and internal stakeholders resolving their queries promptly and efficiently.
  • Take ownership of end-to-end account receivable activities including receipting customer payments for all entities.
  • Generate and issue accurate and timely invoices in accordance with agreed billing schedules or customer contracts.
  • Prepare consolidated monthly billing spreadsheet to support specific accounts.
  • Investigate disputes/customer issues and processing credit notes as required.
  • Manage and resolve issues that are identified during contact with the customers to ensure prompt collection of outstanding amounts.
  • Perform regular account reconciliations, ensuring all customer payments and credits are correctly applied.

Requirements

  • Experience in accounts receivable or similar finance roles.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in financial software and Microsoft Office Suite.
  • Ability to manage multiple tasks and deadlines.
  • Attention to detail and accuracy in financial reporting.
  • Understanding of financial regulations and compliance.
  • Ability to work collaboratively in a team environment.
  • Proactive approach to continuous improvement.
  • Customer-focused mindset.

Benefits

  • Opportunity for professional development and career growth.
  • Dynamic and supportive work environment.
  • Engagement with a global customer base.
  • Involvement in continuous improvement initiatives.
  • Collaboration with diverse teams across the organization.
  • Health and safety initiatives to ensure well-being.
Actionstep logo

Actionstep

Actionstep is a leading innovator in the software-as-a-service (SaaS) sector, specializing in Legal Practice Management software. With a rapidly expanding global presence, Actionstep serves a diverse customer base of legal professionals across multiple countries, including New Zealand, the United Kingdom, the United States, Canada, and Australia. The company is committed to empowering thousands of lawyers to efficiently manage their practices through advanced technology solutions, while fostering a dynamic and collaborative work environment for its remote workforce.

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