Remote Property & Casualty Licensed Insurance Customer Service Representative

Overview

The Remote Property & Casualty Licensed Insurance Customer Service Representative role involves providing high-level customer service and sales support in a fast-paced call center environment, focusing on insurance products and membership services.

In Short

• Provide service to internal and external customers in a high-volume call center.
• Explain product features and service advantages to promote sales.
• Provide price quotes and process insurance applications.
• Make outbound follow-up calls to customers.
• Assist agents with technical and business-related issues.
• Work in a fully remote environment, with training required.
• Earn a competitive hourly rate with bonuses.
• Enjoy comprehensive benefits including medical and 401k.
• Receive a $1,000 sign-on bonus for licensed agents.
• Flexible production schedule after training.

Requirements

• High School Diploma or equivalent.
• Experience in customer service and sales.
• Current Property & Casualty Insurance license.
• Ability to navigate a PC Windows environment.
• Experience with monetary transactions.
• Preferred: College-level coursework or relevant certifications.
• Ability to manage multiple customer interactions.

Benefits

• Competitive starting salary at $21.75/hour.
• Bonuses and overtime earning potential.
• Fully paid training.
• Medical, dental, and vision benefits.
• 401k with employer match.
• Paid Time Off (PTO) and holidays.
• Tuition assistance and professional development opportunities.
• AAA Membership Discounts and perks.
• $1,000 sign-on bonus for new licensed agents.
• Supportive work environment with career growth opportunities.