Remote Property & Casualty Licensed Insurance Customer Service Representative

Overview

Join AAA The Auto Club Group as a Remote Property & Casualty Licensed Insurance Customer Service Representative, where you will provide exceptional customer service and support in a fast-paced sales environment.

In Short

• Provide high-level customer service in a call center environment.
• Explain product features and service advantages to customers.
• Process insurance applications, endorsements, and payments.
• Make outbound follow-up calls to address customer inquiries.
• Assist agents with technical and business-related issues.
• Work remotely full-time, with exceptions for connectivity issues.
• Earn a competitive hourly rate starting at $21.75 plus bonuses.
• Receive comprehensive benefits including medical, dental, and vision.
• Participate in a tuition assistance program for professional development.
• Enjoy AAA Membership discounts and perks.

Requirements

• High School Diploma or equivalent (GED).
• Experience in customer service and sales.
• Current Property & Casualty Insurance license.
• Ability to navigate a PC Windows environment.
• Experience managing monetary transactions.
• Willingness to work irregular hours, including weekends and holidays.
• Preferred college-level coursework or relevant certifications.

Benefits

• Hourly rates starting at $21.75/hour plus bonuses.
• Overtime earning potential at time and a half.
• Fully paid training and comprehensive benefits package.
• 401k with employer match and paid parental leave.
• Paid Time Off (PTO) and company-paid holidays.
• Tuition assistance and professional development opportunities.
• $1,000 sign-on bonus for Licensed Property and Casualty Agents.