Senior Manager, Estimating & Quality Operations - Remote

Overview

The Senior Manager, Estimating & Quality Operations is responsible for overseeing the management of Reconstruction Estimation and Quality Assurance teams, ensuring compliance with procedures and achieving business goals.

In Short

• Lead multiple teams in the Reconstruction Estimation and Quality Assurance departments.
• Ensure production of high-quality management reports.
• Monitor team performance and metrics for quality assurance.
• Coach and develop team members for continuous improvement.
• Conduct performance reviews and manage staffing strategies.
• Implement process improvements for efficiency.
• Maintain professional relationships with clients and stakeholders.
• Manage departmental overhead and costs.
• Utilize data and technology to support business strategies.
• Participate in business meetings and client visits as needed.

Requirements

• Bachelor’s degree or equivalent experience required.
• 7+ years in the property insurance and restoration industry.
• 5+ years of management experience with high performing teams.
• Knowledge of Xactimate/Xactanalysis/Symbility/Cotality/Salesforce desired.
• Problem-solving and critical thinking skills.
• Excellent communication and customer service skills.
• Reliable internet connection for remote work.
• Ability to travel up to 15%.

Benefits

• Flexible working hours.
• Opportunities for professional development.
• Supportive company culture focused on community and compassion.
• Competitive salary.