Claims Representative - Remote

Overview

The Claims Representative is responsible for managing mitigation losses in accordance with authority level and ensuring efficient communication with policyholders and contractors.

In Short

• Manage claims to mitigate damage for insurance carriers.
• Provide prompt contact with policyholders and dispatch contractors.
• Confirm damages and verify claim status.
• Work with contractors to ensure industry standards are met.
• Communicate effectively with clients regarding claims.
• Enter data into claims databases accurately.
• Participate in training and meetings for performance maximization.
• Meet or exceed productivity metrics as per company guidelines.
• Complete necessary documentation for claims processing.
• Perform other assigned duties as needed.

Requirements

• GED or High School Diploma required.
• Able to pass IICRC WRT certification course after training.
• Excellent computer skills in a Microsoft Windows environment.
• Effective oral and written communication skills.
• Excellent interpersonal and coaching skills.
• Ability to work independently with minimal supervision.
• Maintain a flexible work schedule.
• Excellent organizational skills.
• Ability to identify and resolve problems timely.
• Demonstrate resourcefulness and initiative.

Benefits

• Flexible work schedule.
• Training opportunities for professional growth.
• Work in a supportive team environment.
• Opportunity for advancement to Claims Analyst.