Vice President, Client Partner - Remote

Overview

The Vice President, Client Partner Executive is a critical role supporting Accuity’s largest health system clients, responsible for client satisfaction, value creation, and providing strategic leadership.

In Short

• Ensure seamless delivery of Accuity’s solutions to achieve client and Accuity KPIs.
• Collaborate with operational leadership to develop best practice processes.
• Develop trusted executive relationships across the client organization.
• Own the client relationship and understand their needs.
• Define schedules, key milestones, and success criteria.
• Lead client issue escalation and resolution efforts.
• Partner with Sales leadership on account growth initiatives.
• Work across internal teams to drive service improvement.
• Manage internal Client Success support colleagues.
• Drive renewal contract negotiations.

Requirements

• Bachelor’s degree in Business or Healthcare Management required.
• Minimum 10 years of experience in Healthcare Revenue Cycle.
• Advanced communication and presentation skills.
• Proven ability to develop C-level relationships.
• Strong leadership skills.
• Knowledge of the healthcare market landscape.
• Ability to build strong interpersonal relationships.
• Passionate about customer experiences.
• Ability to use MS Office applications.
• Independent, focused individual able to work remotely or on-site.

Benefits

• Competitive salary and benefits package.
• Opportunity for professional growth.
• Dynamic work environment.
• Engagement with high-level clients.
• Ability to make a significant impact in the organization.