Assistant Front Office Manager - Remote

Overview

The Assistant Front Office Manager at Croisette Beach Cannes will be responsible for ensuring excellent customer service, managing administrative tasks, and leading the front office team.

In Short

• Ensure a warm welcome for guests.
• Maintain a strong relationship with clients to enhance loyalty.
• Manage client complaints effectively.
• Oversee administrative tasks related to billing and cash management.
• Support team development and training.
• Communicate effectively with other departments.
• Monitor and update client databases.
• Ensure compliance with internal audit procedures.
• Encourage the use of hotel services among guests.
• Promote the brand's loyalty program.

Requirements

• BAC +2 in hospitality or significant experience.
• Proficiency in office tools.
• Fluent in French and English.
• Strong listening and analytical skills.
• Availability and responsiveness.
• Organizational skills.
• Strong interpersonal skills and attention to client well-being.

Benefits

• 13th month salary without seniority conditions.
• Advantageous health insurance.
• Access to Accor Heartist benefits.
• Free parking access.
• And many other surprises!