Luxury Reservation Sales Consultant - Remote

Overview

Join us at the Accor Global Reservation Centre where you can experience daily growth, meaningful work, and a welcoming culture! For 30 years we’ve been a presence in Moncton, proud to be an employer of choice, renowned for our community contributions and dedication to creating memorable luxury experiences for our guests. Pioneering the art of responsible hospitality, connecting cultures with heartfelt care, we challenge norms, ensuring growth aligned with our commitments. We deliver service that honors diversity and meaningful connections.

In Short

• Engage with Guests: Answer inbound calls in an unscripted manner while assisting with room and suite reservations for luxury brands.
• Create Memorable Experiences: Guide guests in choosing their ideal room and package.
• Use Your Creativity: Personalize offers for guests, infusing hospitality with creativity.
• Support Our Commitments: Uphold standards of sustainability and ethical hospitality.
• Remote Work Flexibility: Work from home after training.
• 4 weeks’ paid vacation and 13 paid statutory holidays.
• Comprehensive Benefits: Medical and dental coverage, and a pension plan.
• Annual wellness subsidy of $300.
• Travel Discounts: Enjoy exclusive rates at Accor luxury hotels.
• Work in a diverse and inclusive environment.

Requirements

• Professional-level fluency in English; fluency in French is an asset.
• Experience in Hospitality, Tourism, Sales, or Customer Service.
• Multitask efficiently while navigating multiple software systems.
• Must be legally able to work full time in Canada.
• Must attend 4 weeks of onsite initial training in Moncton.
• Must have a suitable home workspace and high-speed internet.

Benefits

• Personalized attention and proactive wellbeing initiatives.
• Travel and accommodation provided for training.
• Work-life balance with rotating shifts.
• Inclusive company culture with a focus on diversity.
• Continuous learning and growth opportunities.