Debris Call Center Specialist - Remote

Overview

The Debris Call Center Specialist will be part of a team providing compassionate and timely inbound and outbound disaster communication, supporting clients with their debris and recovery questions.

In Short

• Job Title: Debris Call Center Specialist
• Full-Time or Part Time: Full Time
• Temporary/Seasonal/Regular: Temporary
• Compensation: $25-$28/Hour
• Benefits Summary: No Benefits except where required by law.
• Locations: Onsite reporting daily in Frankfurt, KY
• Travel: Up to 25% travel/deployment and on-site work possible.
• Strong communication skills required.
• Ability to de-escalate situations and provide support.
• Must maintain knowledge of emergency response efforts.

Requirements

• Strong communication, both written and verbal.
• Great active listening skills.
• Exceptional interpersonal and rapport building skills.
• A patient and empathetic attitude.
• Strong time management and organizational skills.
• Adaptability and flexibility.
• Troubleshooting skills.
• Computer proficiency, especially with Microsoft Office/Teams.
• Phone skills, including familiarity with complex phone systems.
• Ability to learn and maintain in-depth knowledge on company services.

Benefits

• No benefits except where required by law.