Senior Implementation Manager, Key Accounts - Remote

Overview

The Senior Implementation Manager at Abridge will ensure the successful deployment and implementation of Abridge products and services with customers, acting as the primary contact for partners and driving seamless project execution.

In Short

• Lead customer implementations and act as the main contact for partners.
• Own project plans and collaborate with cross-functional teams.
• Manage project phases from kickoffs to post-live stabilization.
• Identify and manage project risks with contingency plans.
• Communicate project progress transparently to stakeholders.
• Drive progress and collaboration internally and with partners.
• Implement process improvements in a dynamic environment.
• Create scalable processes for concurrent implementations.
• 5+ years of project management experience in B2B settings.
• Strong problem-solving and relationship-building skills.

Requirements

• Track record in healthcare technology implementation projects.
• Excellent communication and synthesis skills.
• Highly organized and detail-oriented.
• Results-driven with a focus on efficiency.
• Ability to build strong relationships with stakeholders.
• Data-driven decision-making skills.
• Proactive in identifying issues and proposing solutions.
• Creative with strong problem-solving abilities.
• Experience with electronic record systems is a plus.
• Familiarity with privacy and security protocols.

Benefits

• Generous time off including 13 paid holidays.
• Comprehensive health plans with full premium coverage for employees.
• 16 weeks paid parental leave for full-time employees.
• 401k with contribution matching.
• Access to Flexible Spending Accounts and commuter benefits.
• Learning and development budget for professional growth.
• 30 days of paid sabbatical leave after 5 years.
• Competitive compensation and equity grants.
• Supportive environment for personal and professional growth.
• Commitment to diversity and inclusion in the workplace.